725+ stores governed at Nexeye.
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Scheduling Intelligence · Multi-Location Governance
Multi-Location Governance is where TIMIFY excels. From a 3-location dental group to a 725-store retail chain, the governance model scales — with centralised control over scheduling standards and the flexibility for local adaptation where it matters.
Live on the customer's phone
Waiting-room displayFrom mid-market chains to 700+ store estates. Used by:
Multi-Location Governance — trusted at scale.
Most scheduling software was built for one person booking one appointment. That's a fine starting point — until your operation hits the scale where scheduling decisions are interlocked with compliance, capacity, integration with your IT stack, and reporting that needs to roll up to the board.
At that point you're not comparing booking widgets. You're comparing operations platforms. The questions change: not "does it have nice forms?" — but "does it model the actual complexity of how we run?"
Key proof points725+ stores governed at Nexeye.
Weeks not months for enterprise rollouts.
Two customer models — shared or local copies.
Branch fulfilment without local credentials.
Marked-for-deletion workflow prevents data loss.
Global templates are the foundation of Multi-Location Governance. Every configuration you'd normally set per branch — services, resources, permissions, data fields, settings, attributes, tags, apps — you set once at HQ. Every whitelisted branch inherits automatically.
Platform-wide settings for bookings, emails, cancellations, rescheduling, availability display algorithms, and more.
platform-wide settings governed from HQ — from booking rules to availability algorithms.
Every bookable service defined once at HQ — replicated to every branch.
Learn moreOne data model for customers, bookings, and services — inherited network-wide.
Learn moreRole templates that travel with the organisation, not the location.
Learn moreShared attributes and tags for consistent filtering and reporting.
Learn moreResource types and capacity rules defined once for the estate.
Learn moreMarketplace and integration apps rolled out from HQ.
Learn moreConsistent labelling for branches, services, and customers.
Learn moreOverrides are not a free-for-all. HQ chooses the fields, settings, and entities each branch may adapt — everything else stays locked to the global template.
Whitelist individual settings — not whole modules.
See which locations diverge from the global baseline.
New branches inherit locked standards until HQ opens an override.
The Branches module is the operational hub of Multi-Location Governance. Every branch appears with its own metadata, state, staff, and permissions.
Operational hubFilter by region or tag and open any location for fulfilment or configuration in one click.
Branch records carry the metadata HQ and regional teams need to operate without local credentials sprawl.
Ops defines metadata, region, and template whitelist.
Services, settings, and permissions cascade automatically.
Fulfilment without scattering local admin credentials.
Users see only the locations they are assigned to.
Learn about rolesCentral teams jump into any branch for support or configuration.
See Branch ManagerImport staff, rooms, or equipment directly into one branch — outside the global template. Perfect for branch-specific team members or equipment that isn't shared with the network.
Brunch-Only inventoryCreate services that exist only in one branch (or a handful). Ideal for pilot-testing a new offering in one location — then promote it to the global template when it's proven.
Pilot → promoteTwo customer data models, both governed centrally. Pick the one that fits how your network operates.
One customer record, editable across every branch — a customer walks into any location and the same record loads.
Best for: retail chains · service networksEach branch has its own customer record and changes stay local — when a customer signs up at a branch, that branch owns the relationship.
Best for: franchise modelsSearch response times of < 50 ms across 5M+ customer records — tested with enterprise clients at scale.
One identity recognised across the estate.
Branch-owned records where policy requires isolation.
Plug into the systems you already run.
Plug-and-play bidirectional sync.
Plug-and-play bidirectional sync.
Marked-for-deletion workflows prevent accidental data loss across the network.
GovernanceBeyond Global Templates, Override Control, Branches Module, and Customer Management — the remaining capabilities that round out Multi-Location Governance.
Track configuration changes across templates and branches.
Learn morePush approved changes to a filtered set of locations.
Organise the estate for ops, reporting, and access scopes.
Spot locations that diverge from the global baseline.
We rolled global templates to hundreds of stores in weeks — overrides stayed intentional, not accidental.
Operations lead
Multi-location retail
Branch fulfilment without local admin passwords changed how our support team works.
IT lead
Optical network
Architecture, implementation, and security briefs for the evaluation team.
Need something more specific for your review? Email security@timify.com — we respond within one business day.
Answers for ops, IT, and procurement teams evaluating the domain.
Book a Multi-Location demo and walk through Global Templates, Override Control, and Branch fulfilment on your estate.
