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Enterprise — Scheduling Intelligence Layer
The scheduling intelligence layer for organisations running multi-location, regulated, mission-critical scheduling. Used by Nexeye, Fielmann, Telefónica, DHL, Hugo Boss and 30,000+ businesses worldwide.
Not sure where you sit? Take the 90-second scheduling maturity diagnosticThe certifications, the scale, the support model — out in the open.
Your data stays in your region — EU · Asia · Latin America. Your choice at contract signing.
Most scheduling software was built for one person booking one appointment. That's a fine starting point — until your operation hits the scale where scheduling decisions are interlocked with compliance, capacity, integration with your IT stack, and reporting that needs to roll up to the board.
At that point you're not comparing booking widgets. You're comparing operations platforms. The questions change: not "does it have nice forms?" — but "does it model the actual complexity of how we run?"
Yes. That's what we built.
Optical retailPearle, Hans Anders, and the rest of the Nexeye portfolio operate across eight European countries — each with its own service catalogue, opening hours, and local regulations. Run centrally, with country-level autonomy inside HQ guardrails.
Luxury retailEach season, Hugo Boss runs wholesale meetings across EMEA, Asia, and the Americas. Hundreds of customers, 1–4 reps each, every rep tied to specific brand portfolios — and no rep can sit in two appointments at once. What used to take weeks of manual planning now runs on a custom matching algorithm in minutes.
BankingApoBank — Germany's bank for healthcare professionals — runs five customer journeys on TIMIFY: new, existing, students, clinics, corporates. Each with its own workflow, channel mix, and branch-routing logic. Consultants never open the system — appointments land straight in their Microsoft calendar.
What a single operating day looks like across a multi-location chain on TIMIFY — using what we ship today.
The daily agenda view shows every booking on every resource — eye tests, fittings, consultations — across the floor. The team knows what's coming. No call-arounds. No spreadsheet check.
A booked customer scans their QR at the kiosk — their appointment becomes a live queue ticket. A walk-in joins via the kiosk too. Both wait on one ordered queue. Wait times update live across the customer's phone, the waiting-room screen, and the team's board.
47 appointments are at risk across three locations. TIMIFY Assistant proposes reassignments to other available staff — managers approve in one click, or auto-confirm by rule. For appointments without a fit, customers get a self-reschedule link by email.
Stores with the latest equipment have been completing eye tests in 12 minutes, not 20. Pulled from queue-side actuals across the region, the regional director adjusts the slot duration manually — propagated to every location in their region, audit-logged. The next day's online availability reflects it.
Historic queue data shows Thursday 15:00–17:00 hits peak walk-in volume. The team tightened online availability for that window two weeks ago — protecting walk-in customers from being squeezed. The floor isn't overwhelmed.
Automatic forecast-driven availability adjustment is on our roadmap for late 2026.
Per-branch reporting shows the day's appointments completed, no-shows, average wait times, and resource utilisation. Available in-product for each branch; aggregated across the network via REST API into your data warehouse for cross-location analysis.
Nine domains of scheduling capability, arranged as a single operational layer. Not nine point tools you integrate together — one platform running governance, intelligence, and execution from the same data spine.
Global standards, local flexibility — across every site.
Enterprise security isn't optional. It's the floor.
Shifts, absences, and capacity on the same timeline.
See demand before it walks through the door.
Open domain pageStaff, equipment and rooms — scheduled together.
Every appointment a data point. Every site a dashboard.
Every entry point, one configurable flow.
Connect your stack. Extend the platform.
Protect the margin in every slot.
Everything below runs on it.
Every event, every change, every appointment shares the same record.
Every decision traceable. Every change attributable.
We plug into the calendar, identity, and CRM systems your operation already runs on. We don't try to replace them — we sit inside them, as the scheduling layer.
Every connection point is documented, supported, and tested at enterprise scale.
Three angles to evaluate scheduling intelligence at enterprise scale. Pick the one that maps to your reality.
ISO 27001 and SOC 2 by default. GDPR, PCI DSS, dedicated database tier. IP-restricted access. Audit-grade event logs. SSO via Entra, Okta, custom SAML.
See compliance and security
Eye tests, lens fittings, hearing consultations across multi-store chains.
Personal shopping, advisory consultations, multi-brand allocation.
Branch networks balancing advisory and walk-in service.
Citizen services and civic appointments at municipal scale.
Clinics and practice groups with regulated, multi-specialty scheduling.
Curated for your security, compliance, IT, and procurement reviewers. Quick form, instant delivery — we don't gate behind sales calls.
Need something more specific for your review? Email security@timify.com — we respond within one business day.
Built for senior operations leaders. Not an ROI calculator. Not a sales gate. A short diagnostic that tells you where you sit — and what the gap to the next stage looks like.
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The questions enterprise evaluation committees actually ask.
Book a 30-minute call with a Solutions Architect. We'll walk through how the platform runs in networks with your operational profile — and tell you straight whether we're the right fit.
